Taking on the Mobile Phone Repair Industry

We’ve all done it. Had that moment wherever you forgot that you simply were holding your phone in one hand. Then there's that heart-stopping moment once your phone slips from your grasp and free falls to the ground. You hear a loud crack and therefore the screen of your over-priced new mobile shatters into 1,000,000 little cracks. it's no surprise that fixing mobile cell phones has become a remunerative market and is priced $4 billion within the America alone.

Pakistani startup RepairDesk is wanting to leverage this thriving trade across the planet. Named RepairDesk, it's a cloud primarily based purpose of sale (POS) software system for mobile repair outlets that helps users keep track of the mobile repairs, manage inventory moreover as workers and client relationship management.

Usman Butt, the business executive of RepairDesk, supported the startup in March 2015. Butt incorporates a Bachelor’s degree in Business & data Technology and was at the start running an online style business in The Asian nation. He got the concept for the startup from his brother’s shop in Australia, that junction rectifier him to consider the untapped niche of enterprise resource designing (ERP) software system that didn’t exist for the mobile repairs trade.

Butt started doing analysis on the mobile repair market and conducted many gap analyses on the market moreover because of the retail trade in the Asian nation. This helped him perceive the demand patterns and relevant technology needed to style the software system from scratch.

After being incubated at the LUMS Center for Entrepreneurship, RepairDesk launched the beta version of their product in April 2015. However, Usman shortly completed that their product was solely satisfying 50%-60% of their client wants. when revamping their software system to suit a lot of repair centers, they launched the paid version in the Gregorian calendar month of a similar year. However, the business didn’t right away run away, with RepairDesk acquiring solely seven paying customers in their initial month.

The startup extremely took off in might 2016 once they raised strategic funding from Anant Handa, business executive of ReVamp natural philosophy, a wholesale distribution company of smartphone and pill repair components within the America. Recently, ReVamp natural philosophy was hierarchic because of the prime fifty quickest growing personal corporations within the America by Iraqi National Congress Magazine. Anant Handa later joined RepairDesk as a founder, taking care of the business and growth ways of the firm.

After being accelerated at PlanX, one among Pakistan’s largest business accelerators, RepairDesk currently has quite fifty new repair outlets as purchasers. at intervals solely fifteen months of being operational, their business has enlarged to over two hundred repair centers across the world. Their software system is running in additional than twenty countries at the instant with customers increasing to the island and India. However, the majority of their purchaser's area unit primarily based within the America, Australia and therefore the Great Britain.

“Currently, we have a tendency to don’t have lots of shoppers in The Asian nation, however, there're lots of potentials here,” says Usman Butt. “Big retailers like Q-Mobile that have their own repair centers still use work. It’s simply a matter of getting into contact with them and showing them this software system.”

Recently, RepairDesk shaped a serious partnership with Fixfinder.com, a classified portal for fixtures that conjointly provides a listing of repairing services for cell phones. below this partnership, Repair disk is going to be ready to assist its repair centers in order that they will be prime of all their leads via FixFinder and it'll conjointly permit them to form estimates and convert these estimates to invoices. victimization FixFinder, they'll conjointly track the degree and supply of all their leads.

This month, RepairDesk are going to be launching a beta version of their mobile app for field technicians. All the leads from their website are going to be transferred to the RepairDesk app, victimization that they'll then turn out to be a price tag and invoice. The app will change them to require MasterCard payments and use PayPal.

Considering the massive potential within the market, RepairDesk is providing a quick and convenient thanks to automatizing the whole method of running your cellular phone repair and retail business.